Role Description: Fountain Centre Patient Voice Forum
Organisation: Fountain Centre
Role Type: Voluntary Lived Experience Role
Duration: 2 years
Location: Guildford (online and face to face)
Role Purpose
Purpose
The Patient Voice Forum exists to ensure that people with lived experience can meaningfully help to inform and develop the Fountain Centre’s strategy, services and communications to reflect the real needs and experiences of patients and carers
Key Responsibilities
Patient Voice Forum Members may be invited to:
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- Share lived experience to inform the charity’s work
- Advise on service, communications and developments.
- Support the Fountain Centre to be accountable to the communities it serves
- Take part in activities such as focus groups and surveys
- Contribute insights that help improve equity, accessibility and quality of support for people affected by cancer.
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Who the Role is For
This role is open to people who:
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- Have lived experience of cancer and is a Fountain Centre User.
- Are willing to share their experiences to help improve Fountain centre support services.
- Do not need any formal qualifications or previous involvement experience — lived experience is the key requirement.
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The Fountain Centre welcomes people from all backgrounds and aims to reflect the diversity of people affected by cancer.
Skills and Experience
Essential:
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- Lived experience of cancer or supporting someone with cancer
- Ability to reflect on personal experience and share views respectfully
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Desirable (but not required):
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- Interest in improving Fountain Centre services, information and communication.
- Confidence contributing to group discussions (online or written)
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Support and guidance will be provided by Fountain Centre.
Time Commitment
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- Quarterly meetings (on line and face to face)
- 2 years
- May involve one-off activities or short-term projects
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Support and Benefits
While the role is unpaid, Members benefit from:
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- Opportunities to influence real change in our cancer support and services
- Being part of a community of people with shared lived experience
- Updates and communications on Fountain Centre work and developments
- A supportive and inclusive environment where lived experience is valued
- This is a voluntary role and is not paid, but your time and experience are valued.
- Reasonable adjustments and support are available to enable participation
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Role Boundaries
The forum is advisory, not a decision-making body. The charity commits to explaining how input is used and, where it is not acted upon.
It does not involve providing clinical advice, counselling, or peer support, and is not a paid employment role.
For an informal chat or more information, Email
About Us
The Fountain centre is an independent charity supporting cancer patients and their loved ones from diagnosis and beyond.
Mission Statement
We are committed to enhancing the wellbeing of those affected by cancer across Surrey, Sussex and Hampshire. Through personalised information and tailored support, we empower people to care for their mind body and spirit, helping them find strength, resilience and hope in every step.
Vision
To continue to provide cancer patients, their families and carers with the highest quality information, complementary therapies and psychological support through their cancer diagnosis and treatment.
