The Fountain Centre is continuing to see a steady rise in the number of people accessing our services, reflecting both the growing need for holistic cancer support and the trust placed in our team by patients, families, and healthcare professionals.
Rising Referrals Year on Year
Over the past three years, referrals into the Fountain Centre have increased significantly:
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- 2023: 1,157 referrals
- 2024: 1,378 referrals (+19.1%)
- 2025: 1,484 referrals (+7.7%)
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If this conservative growth continues, we anticipate around 1,600 referrals in 2026, with further increases likely as awareness of our services continues to expand.
Appointments Completed
Alongside rising referrals, the number of appointments we deliver has also grown:
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- 2023: 9,091 appointments
- 2024: 10,431 appointments (+14.7%)
- 2025: 11,415 appointments (+9.4%)
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Based on current trends, we expect to complete approximately 12,400 appointments in 2026, ensuring timely, high‑quality support for those who need us.
How We Support People Affected by Cancer
We now offer support for up to three years from diagnosis, giving people time and space to access the services that feel right for them. Support can continue beyond this timeframe if circumstances change — we recognise that every cancer pathway is different.
During the registration phone call, we discuss the number of sessions available so that people can use them at their own pace. There is no pressure to use everything at once; sessions can be spaced out and accessed whenever concerns arise.
For those on long‑term or ongoing treatment, we are able to be flexible. Our team will always work with individuals to ensure they receive the support they need, when they need it most.
Our Services
Our specialist team provides a wide range of support, including:
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- Complementary therapies
- Psychological and emotional support
- 1:1 therapies
- Exercise and movement programmes
- Information and signposting
- Talks, workshops, and group sessions
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As a charity, we aim to support as many people as possible. To ensure fair access, some workshops and classes — and all 1:1 services — will now be offered for a set number of sessions rather than on an open‑ended basis. This approach allows us to provide timely, meaningful support to a large number of individuals each year.
Our team will always help people make the most of the support available and, where appropriate, explore next steps or alternative sources of ongoing support.
