Cookie Policy

Last updated: August 2026

The Fountain Centre uses cookies and similar technologies on this website to help the site work correctly, improve your experience and, where you have given your consent, help us understand how the website is used.

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

What are cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They can be used to remember your preferences, enable website functionality and provide information about how a website is being used.

Some cookies are necessary for a website to function correctly, while others are optional and will only be used where you have given your consent.

How we use cookies

The Fountain Centre may use the following types of cookies:

Strictly necessary cookies
These cookies are required for the website to function correctly and cannot generally be switched off. They may include cookies required for website security, forms, session management and your cookie consent preferences.
Functional cookies
These cookies may be used to provide additional website functionality and remember choices you make.
Analytics and statistics cookies
With your consent, these cookies may help us understand how visitors use our website, such as which pages are visited and how people navigate around the site. This information helps us improve the website and our services.
Marketing and third-party cookies
Some pages may contain content or services provided by third parties. These services may place cookies or use similar technologies. Where these cookies are not strictly necessary, they will only be activated where the appropriate consent has been given.
Third-party services

Our website and online services may make use of third-party providers. These may include services used for forms, donations, payments, communications, website functionality and other services provided to Fountain Centre visitors and supporters.

Depending on how you use our website, these may include providers such as Beacon, Stripe, Jotform, Mailchimp and TM3, as well as services required to operate and host our website.

Third-party providers may use their own cookies or similar technologies when their services are accessed. Their use of personal information is also subject to their own privacy and cookie policies.

Your cookie choices

When you first visit our website, you may be presented with a cookie consent notice allowing you to choose which categories of optional cookies you wish to allow.

Strictly necessary cookies may be used without consent because they are required for the website to operate.

You can accept or reject optional cookies and change your preferences using the cookie controls available on our website.

You can also control or delete cookies using your web browser settings. Please be aware that disabling some cookies may affect the functionality of the website.

How long cookies are stored

Different cookies remain on your device for different periods of time.

Some are session cookies, which are removed when you close your browser. Others are persistent cookies, which remain for a specified period or until you delete them.

Further information about the individual cookies used by this website and their duration will be made available through our cookie consent controls as we complete our website cookie audit.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time, particularly if the services or technologies used on our website change.

Any changes will be published on this page and the date at the top of the policy will be updated.

Contact us

If you have any questions about our use of cookies or how we handle your personal information, please contact:

The Fountain Centre
Royal Surrey Cancer Centre
Guildford, Surrey

Telephone: 01483 406618
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information about how we use and protect personal information, please see our Privacy Notice.

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© {2026}The Fountain Centre

Supporting Cancer patients and their loved ones for over 25 years

The Fountain Centre is an independent charity located on level B within the Royal Surrey Cancer Centre at the Royal Surrey Hospital. We provide emotional and holistic support, information and signposting, both online and face to face for you and your family.

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