No referral from your medical team or other healthcare professional is needed. It’s quick and easy to register yourself to use our services:  (link to website registration page). If you would like help to do this, we are happy to help. You can email rsc-tr.fountaincentre@nhs.net or call 01483 406618 and ask to speak to someone from the registration team.

You can use our services from the minute you are diagnosed with cancer. In fact, using the types of services we offer as soon as possible can be incredibly beneficial. Research shows that adopting positive lifestyle changes (e.g. exercise) and finding ways to relax and prioritise emotional wellbeing, can improve how people prepare for and manage their treatment.

Once we receive your completed registration form you will receive a call from a member of our registration team within the week to complete an assessment and discuss support offered.   They can also signpost you to other outside organisations that might be beneficial to you.

Once you have had your assessment, you may book further appointments by calling 01483 406618. You may only have one appointment booked at a time.  We do not book more than 3 weeks in advance. Some of our services may require a further assessment before you can access them.

The Fountain Centre is an independent charity that relies on donations to continue its services. We kindly request a donation for each session attended, with a suggested amount of £10. However, you are welcome to donate more or less based on your circumstances. If you're unable to donate, please don’t hesitate to speak with a team member—your access to our services won’t be affected

Yes, all of our complementary therapists, coaches and counsellors are all qualified, insured and registered with a professional body.

Due to service limitations, we can only provide hands-on support to patients for up to two years from their diagnosis, and one year post diagnosis for loved ones. . However, we’re more than happy to direct you to external agencies that may be able to assist you at any time.

You can give the centre a call on 01483 406618 or send us an email rsc-tr.fountaincentre@nhs.net.

We will send you a text reminder the day before your appointment. If you would prefer an email reminder, please let us know.

You can sign up to our mailing list.

If you no longer wish to receive correspondence from the Fountain Centre, please email us at rsc-tr.fountaincentre@nhs.net

Sessions can last for up to 50 minutes.

Patients can have up to 12 sessions and carers up to 8 sessions.

We are aware that cancer affects every aspect of your life, however, if you have issues that are affecting you, such as historical relationship issues, parents with their own health issues or anything that is not related to your cancer diagnosis, please speak to your GP or seek private counselling via the BACP or UKCP.

Once you have had your assessment, you may book further appointments by calling 01483 406618. You may only have one appointment booked at a time.  We do not book more than 3 weeks

in advance.   Some of our services may require a further assessment before you can access them

essions will be on a weekly basis, at the same day and time each week.  It is expected that you will be able to commit to continuous attendance.

We offer both 1:1 sessions, or your children can have a joint session if they wish.

We can provide ‘backdoor support’ to the parent/caregiver on how to have those conversations or how to support your child. This can be done at the centre or over the phone.

This is your choice. Whatever you have told them, we will need to be made aware so we are saying the same thing i.e. if you have used the word cancer.

We unfortunately would not see a child who has complex mental health needs. The work we do is surrounding the cancer diagnosis of their loved one.