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Emotional Support Service

Our Emotional Support Service includes:

Ward Based Listening Service
One to One Counselling
Family Service

These services are available to:

Cancer patients under the care of a consultant at the RSCH or cancer patients whose closest hospital is the RSCH
Relatives and carers of current cancer patients
RSCH staff working with people diagnosed with cancer

1. Ward Based Listening Service

If you feel it would be helpful to chat with someone, share concerns you have or get some information, you can speak to one of our skilled/trained listening volunteers. We offer a friendly confidential listening service to all cancer patients on wards at the RSCH.

2. Counselling Service

If you feel you would benefit from something more, you may want to try our counselling service. Counselling is a talking therapy that allows you to open up and discuss your concerns and feelings in a confidential and dependable environment. A counsellor is trained to listen and be empathic. They are there so you can talk freely in a safe and non-judgemental environment. The aim of counselling is to enhance your overall wellbeing by helping you to cope with and work through the situation you find yourself in.

At the Fountain Centre our counsellors can work with you over a short or longer term time period. All our Counsellors have either completed a BACP/UKCP accredited course or are in supervised training.

3. Coaching Service

Coaching provides support and guidance to understand the situation you find yourself in and build resilience and resources to support yourself to move forward successfully, whatever stage your cancer treatment is at.

Our coaches do this by supporting you to set goals and create an action plan in which to achieve them, in a safe, non-judgemental environment. Coaching usually lasts 4-6 sessions and each session lasts up to an hour. This service can be face to face, by telephone or by web/video/audio links.

All our coached have completed approved coaching courses and are accredited by national and international coaching organisations. Our coaches include Certified Medical Coaches, Health Coaches and trainees undertaking their Medical Coaching Certification.

4. Family Service

When an adult in a family has cancer it affects everyone. For children, this can be an isolating and frightening experience. It can bring dramatic changes to their lives and can affect their experience of school, relationships and their ongoing development. Sometimes it is difficult to know what to say, or when and how to say it. We can help you navigate through this difficult time. Our Family Support team will discuss your individual needs with you and arrange whatever support is best for you r family. Support may be a one off discussion for advice and guidance, or it might be longer one to one counselling for a family member.

Our Family Service is funded by: